Lonestar Technology Group

Premium Support for Commercial Vehicle Dealers

For critical, system down, and after hours emergencies, please leave a message at 817-500-5403.

A member of the IT Staff will return your call.

Tickets are monitored from 7am to 6 pm Monday through Friday.

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Requests received outside of those hours will be addressed the next business day.

New tickets can be entered from this page, or by sending an email to support@lonestartg.com.

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  • OCT
    24

    Introducing Express Assessment for the Help Desk!

    Do you have a quick question? We are introducing chat as a way to get a quick answer from the help desk. In some cases, we may create a ticket and prioritize your request if the task is lengthy, or requires more research or resources. The intent is to be able to handle quick, simple questions without you having to wait. Think of it as Express Assessment for the help desk.

    This feature is only available if you log onto the help desk from the home page. If you do not know your password, click the link to "Lost?" to have an email sent to you to reset it.