Lonestar Technology Group

Premium Support for Commercial Vehicle Dealers

For critical, system down, and after hours emergencies, please leave a message at 817-500-5403.

A member of the IT Staff will return your call.

Tickets are monitored from 7am to 6 pm Monday through Friday.

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Requests received outside of those hours will be addressed the next business day.

New tickets can be entered from this page, or by sending an email to support@lonestartg.com.

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  • OCT


    Compli is now back up and running!

  • SEP

    CAT Single-Sign-On Workaround

    Currently CAT Single-Sign-On is not working from AccessFreightliner.  The recommended workaround is to log into PartsPro 6, then click Product and choose Caterpillar.  That will pass you through to the CAT SIS page.  From there, you can enter the URL or use your favorites to other applications within the CAT website.

  • JUL

    Fleet Cross for LTG/TAG/SCF

    Lonestar, TAG, and Southern Connecticut/Yonkers have purchased a group license for FleetCross that no longer limits the number of users per location that can access it. The previous verion has been removed from all PCs and and the desktop icon should now launch the new version which will go directly to the part number entry box. No log on is required. This should be accessible from within all LTG and TAG branches. If you have any issues, please submit a help desk ticket and we'll work to remedy as soon as possible.

  • JUL

    Pinnacle / Corcentric Point of Sale


    The new Pinnacle/Corcentric Point of Sale integration has a known issue when validating the PO. When the PO format is invalid you will get the dialog box shown below. DO NOT click the X, instead click the OK button and correct the PO, and then atttempt to invoice again. If you click the X the invoice will not get sent to Corenctric and we will NOT get paid. If you have questions, please submit a help desk ticket.

  • JUN

    IT Staff Addition

    Lonestar is pleased to introduce Sandra Fedorick to our staff. She will office in Grapevine and brings much techie experience to the team. You should start seeing replies to your tickets from Sandra soon. Please welcome her aboard!