Lonestar Technology Group

Premium Support for Commercial Vehicle Dealers

For critical, system down, and after hours emergencies, please leave a message at 817-500-5403.

A member of the IT Staff will return your call.

Tickets are monitored from 7am to 6 pm Monday through Friday.

Requests received outside of those hours will be addressed the next business day.

New tickets can be entered from this page, or by sending an email to support@lonestartg.com

Aug
31

Currently ALL locations are having issues connecting to the servers at Rackspace. That would include Excede. We are working to resolve ASAP.

FIXED!! Corcentric POS Timeout Error

 

Corcentric/Pinnacle indicates that they have corrected the issue and the integration should be working normally now.

Following is an update from Corcentric regarding any issues you may be having posting a Pinnacle invoice:

 

I had our development team look into the issue. Two of our servers crashed and had to be restarted, this is what was causing the issue. Everything seems to be working correctly now, please resend any invoices that failed due to this issue.